Wow, I am so glad I have a blog, now I can complain to everyone at once!
Let's just start by saying we know Griffin's teeth are B-A-D. Really BAD. When he had an infected tooth we were sent to Colorado Springs Pediatric Dentistry.
We were told he needed a new exam and xrays, then he had the teeth pulled. Our insurance covered most of it. We paid $84.25.
Then we were told to bring him back in for the spacer measurement and to get a cavity fixed. We paid $400.15 for our portion.
I brought him in today to have the spacers inserted. And was not allowed to leave, "no we won't bill you," until I paid another $398.20. And we may still owe more since now we have maxed out Griffin's dental coverage for the calendar year, it is only 42 days into the year.
We reviewed the bills, they charged us for 5 cavities and we expected this to be a one tooth extraction experience. They found several other problem areas and said they informed us of this, although neither of us recall being informed of the huge expensive this would cause. They charged significantly over what the insurance considers reasonable and expect us to pay the difference.
We are still trying to figure out why they charged $300 for sedation when our regular dentist charges $45. Why we have a bill for 5 cavities when went there for one infected tooth? We already have a dentist, why would we want this office to perform all this extra work? Why they charge so much more than the insurance considers reasonable?
We have paid almost $1000 to this office, we were referred there for one infected tooth. I believe they are taking advantage of us by overcharging and billing for work that wasn't neccessary.
From now on, our family will steer clear of Derek Kirkham DDS, and the rest of Colorado Springs Pediatric Dentistry.
UPDATE: Due to recent developments I have an update to this post. Please click here and note, I do not respond well to threats.